Online learning has the potential to become a productive and far reaching method for sharing and acquiring knowledge. However, criteria and practices for successful online teaching and learning must be founded on solid learning theory (Haythornthwaite, 2011). Technology alone cannot meet the needs of a learner (Kingwee & Kidd, 2010). Teachers cannot merely upload content from their bricks and mortar classroom and expect success. Superb online learning will require a collaboration of theorists, teachers, and technologists (Koohang, Riley, & Smith, 2009). The process of learning is integrated and complex, often debated by those who want to establish a clear route for creating knowledge (Wang, 2012). Yet, one learning theory does not adequately address the needs of all learners, and thus behaviorist, cognitivist and constructionist learning theories all have a place in defining good practices for online learning (Haythornthwaite, 2011).
Andragogy, as proposed by Malcolm Knowles, is considered the scholarly view of adult learning that embraces the theory and practice that adults are self-directed learners and that teachers and adult learners are more equal (Knowles, et al., 2005). Teachers do not passively administer information, but more aptly facilitate learning (Miller, 2011). This strategy aligns well with constructivist learning theory, in that adult learners are building upon knowledge they have already acquired (Koohang, Riley, & Smith, 2009). Adult learners usually know what they need to learn and are motivated to understand concepts that help them in real world situations (Knowles, et al., 2005).
Effective practices in online learning —
1. Establish and maintain presence and connectedness between instructor and learners.
2. Communicate clear goals and high expectations
3. Establish community and collaboration among students
4. Encourage active learning with varied activities to meet andragogy frameworks
5. Give consistent and prompt feedback
6. Acknowledge diverse talents and experience
Establish and Maintain Online Presence to Promote Connectedness
One of the obstacles in online teaching is the lack of presence (Ravenscroft, 2011). Teachers and students cannot interact in the same way as in the traditional classroom. If constructivist learning is to be applied to online learning, there must be a flow of information between mentor and learner (Sung & Mayer, 2012). The instructor is the guide that provides resources and direction. Students want to know that the instructor knows what he/she is talking about and has experience that is valuable and accessible (Knowles, They want a real instructor online with disclosure, feedback, a feeling of relationship, and even humor (Reupert, Mayberry, Patrick, Chittleborough, 2009). Student surveys reveal that they want teachers who are engaging, approachable, patient, and understanding (Reupert, e. al., 2009).
The theory of transactional distance is applicable to online learning, in that the student and instructor are separated by time and space, which must be circumvented in order to achieve presence and learning (Falloon, 2011). One of the initial contacts that an instructor makes is with a welcome letter or video. Although a written communication reveals pertinent data and even character through voice, a video captures more real life mannerisms and bridges the transactional distance (Reupert, et. al, 2009).
In many MOOCs, the instructor video is the introduction to the course and the selling point for enrolling. Professor Donald Dingwell, from the University of Munich uses collaborative dialogue, “join me, as we try to figure out what makes volcanoes work.”
Professor Kretschmer uses connectivist language when he says that “we will look at ..”
Professor Cramer introduces himself by his first and last name — “My name is Chris Cramer…” which supports the strategy of andragogy by approaching the learners more as equals (Knowles, et al., 2005). He also uses similar inclusive language, “we.. did this” and then uses a visual demonstration to explain the goals of the course. The instructor sets out the plan of study in a friendly tone thereby shortening the transactional distance between himself and his learners.
Although technology provides the delivery of online courses, instructors need to understand that andragogy, not technology that will determine the success (Shieh, Gummer, & Niess, 2008). Instructors can utilize asynchronous online discussions, emails, and live synchronous webcasts to connect with students establish their role as facilitators and mentors (Knowles, et al., 2005). If learning is to be constructive, then all parties in the model need to have a presence in the course, but instructors are the ones instigate and maintain this presence (Keengwe & Kidd, 2010). Online instructors need to facilitate discourse and share responsibility by reading and commenting on posts, thus sustaining the social presence needed to reinforce learning (Keengwe & Kidd, 2010).
Instructors also need to set a time of availability for conferencing with students — similar to having office hours. This is especially true since online courses tend to be available at any time of the day or night. The current generation is used to immediate answers, facilitated through the advances in technology. A students expectations of how and when he/she can converse with the instructor should be part of establishing an online presence (Sung & Mayer, 2012).
Communicate Clear Goals and Expectations and Acknowledge Diverse Learners
Andragogy specifies that adult learners need to understand the purpose of their learning (Knowles, et al., 2005). Goals and expectations can be emphasized in the beginning of the course through video and written dialogue. But it is essential for instructors to establish agreed-upon learning objectives so that students have a clear picture of their goals (Nkonge & Gueldenzoph, 2006). Online learning is an interaction between students, teachers, content, and technology to facilitate the acquisition of knowledge for a needed purpose (Nkonge & Gueldenzoph, 2006). Students also appreciate expectations about time needed per week for study and what to do when questions arise (Boettcher, 2011).
Examples for communicating goals in online courses can be drawn from MOOCs such as Coursera.org and Canvas.net. These items are available to potential students along with the video introduction of the instructors. For example, this course, called Creativity, Innovation, and Change, offered from Penn State University, is introduced with all the material that meets andragogy strategy: how the course will empower learners, recommended background, format, and a frequently asked questions section. The instructors clearly state that they expect you to create, but that they will “guide” you there, indicating an experiential learning format (Hirumi, 2011). Also within this list of goals and expectations, the instructors identify their understanding of their students varied interests and commitments to learning, as they define three groups that might be taking the course: Adventurers, explorers, and tourists. This is not a common inclusion in traditional brick and mortar classrooms, where all students are commonly treated on the same level. Constructivist learning theory and andragogy is clearly exemplified in recognizing and including these diverse learners which may be better served in online courses (Falloon, 2011).
Establish Community and Collaboration Among Students and Yourself
Encourage Active Learning with Varied Activities to Address Adult Learning Strategies of Andragogy
The best strategies address andragogy and learning theories that cover a broad spectrum of learning preferences as exemplified in this online course at Canvas.net, called Game Elements and Learning. Activities include readings, video, questions, discussions, polls, and synchronous meetings (Canvas.net, 2013)
Give Consistent and Prompt Feedback to Your Learners
Teachers should always strive to give personalized feedback to their students, though this may be difficult in large MOOCs. It has been shown that students do better academically when they receive personalized feedback (Gallien & Oomen-Early, 2008). Students also report more satisfaction when the instructor responds in a timely manner than the feedback received on assignments (Gallien & Oomen-Early, 2008). Positive feedback motivates learners and keeps them connected, as well as guiding them along constructive learning theory (Keengwe & Kidd, 2010).
Theme
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Summary
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Student Involvement and Individuation
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Effective feedback is a mutual process involving both student and instructor.
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Being Positively Constructive
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Effective feedback provides constructive guidance that builds confidence
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Gentle Guidance
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Effective feedback guides through explicit expectations and ongoing coaching
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Timeliness
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Timelines for effective feedback are mutually established and met.
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Future Orientation
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Effective feedback is applicable to future situations
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